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FAQ

1

How will I receive my order after purchase?

Once you place your order online indicating child's name required in the comments section we will email you to confirm the order and details. Once the order is completed we will despatch via An Post courier service.

Please credit any images you use from our site on your blog etc. Unauthorised copying of images will be frowned upon and legal action may ensue.

Can I use images on your site for my blog?

It happens to us all. Please ring us within 12 hours and we will cancel the order and make a full refiund to you. 

2

What happens if I change my mind?

Please email us anytime with queries and suggestions, email: greatislandemb@gmail.com or text us on 087 146 1673 (business hours).

3

How do I contact you with a question?

Yes! Our new shop is now open at Unit 2, West Beach, Cobh. Co. Cork.
Winter: Open 12 - 3.00 Thursday - Friday PLUS Saturday. 11-5p.m.

Do you have a retail store I can come to?

Yes, all orders are gift wrapped and tagged. Items are packed carefully and if item is being sent direct to recipient we will include a gift card from you the customer.

Are orders gift wrapped?

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GDPR Statement:  In line with new legislation we are dedicated to protecting your personal information. We will never share your private data or pass this information including your email address  to a third party nor will we use your information for marketing purposes. 
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© 2016  by Great Island Embroidery. All rights reserved.  

Email: greatislandemb@gmail.com     Based in Cobh, Co. Cork, Ireland.

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